Privacy Policy
NexPeak Roofing 17806 West Interstate Highway 10 San Antonio, Texas 78257 Phone: (210) 889-4062 1. Introduction NexPeak Roofing (“we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website or contact us about our roofing and solar services. 2. Information We Collect Depending on how you interact with us, we may collect: Contact information: Name, email address, telephone number, and mailing or property address. Project information: Details about your roofing or solar needs, property, service requests, and project communications. Communications: Information you provide through contact forms, email, telephone, or other communication channels. Technical information: Information such as IP address, browser type, device information, and website usage data, where collected through website hosting, analytics, or similar technologies. Please do not submit sensitive personal information through general website forms unless specifically requested through an appropriate process. 3. How We Use Information We may use collected information to: Respond to inquiries and service requests. Prepare estimates and communicate about projects. Schedule consultations, inspections, and services. Operate, maintain, and improve our website. Protect against fraud, misuse, and security threats. Meet applicable legal and contractual obligations. We will not use personal information for purposes incompatible with applicable law and the disclosures in this policy. 4. Cookies and Website Technologies Our website or service providers may use cookies and similar technologies to support website functionality, understand site performance, or measure advertising effectiveness. You may be able to control cookies through your browser settings. If analytics or advertising tools are enabled, their collection and processing practices may also be governed by the providers’ policies and applicable consent requirements. 5. How We Share Information We may disclose information to service providers that help operate our website, manage communications, measure performance, or deliver business services. We may also disclose information when reasonably necessary to comply with law, protect rights and safety, or complete a business transaction. We do not state that we sell or share personal information for targeted advertising unless our actual practices support that statement. Where applicable law grants you the right to opt out of certain processing, we will provide the required method to exercise that right. 6. Data Retention and Security We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, managing projects, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable safeguards designed to protect information. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure. 7. Your Privacy Rights Depending on applicable law and eligibility, you may have rights to request access to, correction of, or deletion of personal information, and to opt out of certain data processing activities. To submit a privacy request, contact NexPeak Roofing using the contact information provided below. We may need to verify your identity before processing a request. Where required by law, we will explain a denial and provide information about any available appeal process. 8. Children's Privacy This website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children in a manner prohibited by applicable law. 9. Third-Party Websites Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external services. Review their privacy policies before providing personal information. 10. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices, website functionality, or legal requirements. The “Last Updated” date above indicates when this policy was most recently revised. 11. Contact Us For questions about this Privacy Policy or to submit a privacy-related request, contact: NexPeak Roofing 17806 West Interstate Highway 10 San Antonio, Texas 78257 Phone: (210) 889-4062 Please contact us through our published channels.